Shipping policy
Processing Time
All orders are made to order. Please allow 2–4 business days for processing before your order ships.
Shipping Time
Once shipped, orders typically arrive within:
U.S. Standard Shipping: 3–7 business days
U.S. Expedited Shipping: 2–4 business days
Please note that shipping times are estimates and may vary due to carrier delays, holidays, or high-volume periods.
Order Tracking
You will receive a confirmation email with tracking information once your order ships. Tracking updates may take 24–48 hours to appear.
Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is marked delivered but you did not receive it, please contact the carrier first. After that, you may email us at info@socalledtime.com and we will assist however we can.
Questions?
Email us anytime at info@socalledtime.com — we’re here to help.